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Former Call Center Worker Turns Instagram Into a Money-Making Hobby

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Eden had a thriving career in the call center industry. She had been working for 8 years but her life turned around when she had a baby. Since it was not easy to get a Yaya, she stayed at home to take care of her child.

She likes to spend her free time on social media.

She finds scrolling through awesome images and online shopping is relaxing.

Instagram became her outlet to release stress.

When she saw that it’s possible to earn dollars online while at home, it got her intrigued.

She chose Instagram Marketing as her line of work as it is aligned with her passion for eye-catching images and online marketing.

At first,  I am frustrated because I don’t have any idea about  Instagram Marketing. I don’t want to spend money most especially in online lessons to further my skills. But I realized na gusto ko mag grows kahit hindi ko mataas ang rate ko, kasi dun ako masaya, dun ako fulfilled. I’m so happy if they appreciated my post on Instagram, my outlet for stress.  If people want that feed in their own IG accounts, I can help them.

What motivated her to pursue her niche?

My first months demotivated ako because  it’s really hard to find a clients. Noong nakahanap na ako and nakapili na ng niche, hindi na naging mahirap sa akin na ituloy ang freelancing kasi naeenjoy ko na sya.

If you want to hear the rest of Eden Marie Rivera’s story, watch the replay of her interview here.

**Introduction**

Her time was a calculated one. 

Eden Marie Rivera turned her hobby into a freelancing dollar-earning career.

A nursing grad who worked for BPO after college, she loved browsing through images in social media to ease down her fast-paced life to create balance.

Eden became a mother, a full-time nurse with a booming freelancing career all rolled into one. She made her every minute count by using her fondness for Instagram images into a money-making side profession.

**Notable Quotes**

  •  I want to be productive at home, I have internet, I have a laptop. I know I can earn.
  •   I can earn money even I’m home while taking care of my kids.
  •   Iniisip ko na lang na hindi pwede mag-stop. I’ve spent money, I should get it back.  If it’s not worth my time. I will not do it. I handled my time for the whole week.
  •   You need to balance your time. Hindi pwede puro work lang, parang clockwork. Masyado ka ma-stress magkakasakit ka din in the long run.
  • When you wake up, you need to have a plan. You need to have a goal. Bago pa mag starts yun araw mo, para ma hit mo na yun goal mo. Wala ka mami-miss out. Hindi pwede yong pagkagising mo, bahala na.
  •   If plan A doesn’t work then have a plan B.
  •  Self-care, do something that makes you happy. That’s where I find balance.
  •  If I have free time, and I have to do other things na wala sa plano, gagawin ko na.
  •  If canceled yong mga tasks, I’ll do something else to fill that time up. Para productive pa din ako sa oras na yun.
  •  Make sure to accomplish it. Don’t stress yourself too much dun sa reschedule mo. Kasi makakadagdag lang yan sa stress mo. Chill and balance lang.
  •  Instead of focusing on the negative, divert it on the positive.
  • Since I felt guilty not spending quality time with my son, nag-decide ako na mag-date na lang kami even i dont’t have enough money, the most  important is I have enough time pa rin to my son. That is our bonding moment and we enjoyed it as always.
  • Never focus on the negative vibe,  you’ll end up wasting more of your time.
  • First, find your “WHY” then everything else will follow.

III. **Journey to Freelancing**

  •  2016 to 2017 she heard about Upwork.
  • She tried joining Upwork but didn’t know how to get in
  • Her application was declined, tried other options.
  • She tried Captcha and online selling.
  • Decided to stop for the meantime
  • I went back to pursue a nursing career.
  • Life as an ER nurse was draining while she still took care of her 3-year-old son
  • So stressed with her nursing job
  • She ended up resigning to focus on her son.
  • Contemplated the things she can do as a stay at home mom.
  • January 2018, she saw the commercial/Ads on Facebook about VA Bootcamp.
  • She thought about investing in the courses
  • Enrolled after a month
  • Finished the courses in a month
  • I got her first client in April 2018.
  • Started freelancing with a 3$ rate in Upwork to acquire a job history from it.
  • Her 2nd client came which is still her ongoing client up to now,  on Instagram.
  • Her task there was easy, she made comments on the posts.
  • A job opportunity came from the hospital where she previously resigned
  • She got hired in the hospital
  • During training in the hospital, she continued with her freelancing gig
  • Now has 1 more client.
  • A total of 3 clients and a full-time job at the hospital

**Question and Answer**

Q: What was life before freelancing?

I was just a stay at home mom. Further back I was a call center agent for 8 years.

I was already a licensed nurse at that time the population of nurses was already so flooded. Mahirap mag-apply sa hospital. It was during that time nagbabayad kami sa hospital para lang ma-practice ang skills namin.

Ayoko naman maging bum, that time nag-boom ang call center. I started there.

Noong  una nag-calls ako, nakakastress. But it was okay kumikita kasi ako.

Nagtagal ako hanggang sa na-enjoy ko siya.

It was good. I was living on my own. I was independent.

Then I was hitting my 30’s, I think it was time na magka-baby na ako. I decided to have my baby, but I didn’t know na mahirap ang mag-call center na may anak kasi nag-breastfeeding ako.

I was resigned in  call center and became stay at home mom for 1 year. It’s difficult for me. Frustrating for me because all of my life I’ve been earning my own money. Then suddenly dependent na ko sa tatay ng anak ko although supportive naman. But I know deep in myself na I can be more, I can do so much more.

Q: What made you decide to get into freelancing, especially as advertisement ni Jason?

I want to be productive at home. I know I can earn di ko lang alam kung paano. Dun ko naisip pwede ako  mag earn kahit andito lang ako sa bahay. Kaya ko gawin yun mag-earn, kya ko bantayan ang anak ko, and all that. Nag-decide ako mag enroll and aralin ko ito. Hindi siya madali. After the lessons, you have to do the work. I’ve finished my course, March, nakakuha ako ng client April. That time nadodown na ko kasi everyday naman ako gumagawa ng cover letters. Pero wala ako nakukuha.

Go lang ng Go! Then by  April, nakakuha naman ako ng client. Pero nagsimula talaga ako sa $3 per hour. Pinatos ko sya sa Upwork, para lang magkaroon ako ng job history. Then tuloy tuloy pa rin ang application ko. Nagdadasal pa din na sana me dumating.

Naisip ko mas chinecheck ko kasi yun Instagram ko kesa sa Facebook. That time na discover ko ang freelancing, more on shopping lang ginagawa ko sa Instagram, so hindi siya productive di ba? Naisip ko na why not do something na related sa Instagram na kahit paano na kikita ako.

Q: Talk to me more during that struggle in April na nahirapan ka maghanap ng trabaho, how was that? How did you feel?

I felt lost, di ko alam kung ano niche ko. Yun time bago ko nakuha si client sa Instagram related, ang inaapplayan ko lang is general VA work. That time na nakakuha ako ng 3$ per hour na client, hindi ito yun gusto ko. It’s like a dead end. I was already checking other options, ano yun magandang niche ko. Then I realized na Instagram. Nagfocus ako on anything Instagram related or social media. Social media muna, then napansin ko sa inapplayan ko mas gusto nila magfocus sa Instagram. So dun ako nagfocus. Sinamahan ko talaga ng matinding dasal. Since taga Cavite ako, lagi ako pumupunta sa “Pink Sisters”

Q: How is our situation now? How effective is everything that you have done in the past until now, are you happy being a freelancer?

Yes,  I’m so stressed working in the hospital,  lalo na pag lagi mo iisipin. Tapos dun na umiikot ang mundo mo. Having this freelancing gig somehow balances my day. I like Instagram, and I am learning a lot because of Instagram dahil sa mga ginagawa ko na work. Kapag sobrang social media naman, nakakatoxic din di ba. Kaya pagbalik ko sa hospital naba-balance din ulit, I love using  Social Media with that nakakita ako ng mga taong nakakausap ko. In fact, I still have time to read a book right now, and  study. It’s all about balance and timing.

Q: Instagram, is it something you figured out by yourself?

Sa VA Bootcamp, I’ve to join once in Instagram related but I want to learn more. I searched for free courses online for Instagram related. Nag-read ng different kinds of articles and recently I enrolled in Instagram Marketing. I want to more skills for boosting me as a freelancer, we have so much potential for growth & you should invest in that. You can never tell, time is short, time is precious so you might as well invest in something that you really want to do.

 Q: How was that time noong nagsabay-sabay ang pag-breastfeed mo and pagwo-work mo? Hindi ba nang hina ang katawan mo dun? How were you able to manage that?

 Since I was also into personal growth. I was also doing meditation from what I’ve learned from Vishen Lakhiani. Ang sabi nya first thing you do in the morning, you have to meditate, just to clear up your head, no cellphone, no social media. There was also a time also wherein I was so burned out. Sobrang scattered ang isip ko. Nawawala ako sa focus, I said I should do something about this.

Di naman puro pera pera lang. Buhay din natin to. Kailangan din natin alagaan sarili natin. Our mindset, our health. First thing in the morning, I meditate kahit 10 minutes lang para lang marefresh ka.

Kinompare ko yun performance ko before I was doing that meditation thing First thing in the morning, coffee tapos nakatapat na sa computer, sobrang yun stress level  versus sa 1 hour ako in the morning is to meditate mas nag improve at mas nagkaroon ako ng clarity sa gagawin ko. Focused and and peace of mind  na hindi ako scattered the whole day.

Q.Let’s talk about time management, how were you able to seemingly find a way to manage your time?

Yun oras ko sa work hindi masyado scattered.  Nakikita ko na schedule ko the next day, nagpaplan ahead na ako the night before pa lang. Alam ko na gagawin ko in the following day. Kaya pagka gising ko dere-deretso na yon.

Q.How much time do you spend for yourself? Yun dedicated para sa iyo lang?

Yun para sa akin totoo lang ay sleep talaga ang important. Pero if I have time nagpapa-massage ako. Ito kasi  stress reliever ko. I do it twice a month. If hindi ko magawa yun massage ay time for myself naman. Habbit ok na pag drink ng coffee kahit ako lang mag-isa while reading books. I really enjoyed that. Narerelax  ako doon. That’s where I find balance. No matter how simple, kailangan mo siya gawin lalo na sa akin, on the roll every day. and Of course my rest day malaking bagay para akin.

Q: Are you able to achieve that on a weekly basis?

Now, Yes! Since it’s my day off,   is pick up my son then drop him off sa tutor,  that’s it!

Q: Do you agree that overthinking is one of our time wasters?

Yes, You know blaming yourself for all the things that  you’re not accomplished in a pastis not good. Instead of focusing on the negative, maybe you can do something else with your time. Its either make it productive and enjoy the time.

Q: Any last words Ms. Eden?

First, find your “WHY” … Everything else will follow!

Q&A : (from viewers)

Q: What if plan mo for the day hindi na-fulfill lahat or natapos. Ano po gagawin ninyo?

If hindi ko nagawa today mga cancelled tasks, I’ll do something else to fill that time up to be productive. Kung ano hindi ko na-fulfill na tasks gagawin ko the next day. Yun free time na-exchange ko na. Nagawa ko na in advance yun isa. Just make sure to accomplish it. Don’t stress yourself too much sa schedule mo.

Q: Do you also believe in writing down tasks needed to do for the day when you wake up?

Yes, I  have notes on my phone to remind me of the things that  I need to do. Though it’s already in my head, It helps me to do my list every day.

Q: Mga fixed hours ba or hourly ba mga tasks nyo?

Hourly po.

Eden had a thriving career in the call center industry. She had been working for 8 years but her life turned around when she had a baby. Since it was not easy to get a Yaya, she stayed at home to take care of her child.

She likes to spend her free time on social media.

She finds scrolling through awesome images and online shopping is relaxing.

Instagram became her outlet to release stress.

When she saw that it’s possible to earn dollars online while at home, it got her intrigued.

She chose Instagram Marketing as her line of work as it is aligned with her passion for eye-catching images and online marketing.

At first, frustrated ako kasi hindi ko maintindihan ang IG marketing at ayoko pa gumastos noon sa mga online lessons to further my skills. But I realized  na gusto ko mag grow kahit diko mataas ang rate ko, kasi dun ako masaya, dun ako fulfilled. Masaya ako makita na maganda yung feed
ko sa IG, its my outlet for stress.  If people want that feed in their own IG accounts, I can help them.

What motivated her to pursue her niche?

My first months demotivated ako because  it’s really hard to find a clients. Noong nakahanap na ako and nakapili na ng niche, hindi na naging mahirap sa akin na ituloy ang freelancing kasi naeenjoy ko na sya.

If you want to hear the rest of Eden Marie Rivera’s story, watch the replay of her interview here.

**Introduction**

Her time was a calculated one. 

Eden Marie Rivera turned her hobby into a freelancing dollar-earning career.

A nursing grad who worked for BPO after college, she loved browsing through images in social media to ease down her fast-paced life to create balance.

Eden became a mother, a full-time nurse with a booming freelancing career all rolled into one. She made her every minute count by using her fondness for Instagram images into a money-making side profession.

**Notable Quotes**

  •  I want to be productive at home, I have internet, I have  laptop. I know I can earn.
  •   I can earn money  kahit andito lang ako sa bahay, while taking care of my kids.
  •   Iniisip ko na lang na hindi  pwede mag-stop. I’ve spent money, I should get it back.  If it’s not worth my time. I will not do it. I handled my time for the whole week.
  •   You need to balance your time. Hindi pwede puro work lang, parang clockwork. Masyado ka ma-stress magkakasakit ka din in the long run.
  • When you wake up, you need to have a plan. You need to have a goal. Bago pa mag start yun araw mo, para ma hit mo na yun goal mo. Wala ka mami-miss out. Hindi pwede yong pagkagising mo, bahala na.
  •   If plan A doesn’t work then have a plan B.
  •  Self-care, do something that makes you happy. That’s where I find balance.
  •  If I have free time, and I have to do other things na wala sa plano, gagawin ko na.
  •  If canceled yong mga tasks, I’ll do something else to fill that time up. Para productive pa din ako sa oras na yun.
  •  Make sure to accomplish it. Don’t stress yourself too much dun sa reschedule mo. Kasi makakadagdag lang yan sa stress mo. Chill and balance lang.
  •  Instead of focusing on the negative, divert it on the positive.
  • Since I felt guilty not spending quality time with my son, nag-decide ako na mag-date na lang kami even i dont’t have enough money, the most  important is I have enough time pa rin to my son. That is our bonding moment and we enjoyed it as always.
  • Never focus on the negative vibe,  you’ll end up wasting more of your time.
  • First, find your “WHY” then everything else will follow.

III. **Journey to Freelancing**

  •  2016 to 2017 she heard about Upwork.
  • She tried joining Upwork but didn’t know how to get in
  • Her application was declined, tried other options.
  • She tried Captcha and online selling.
  • Decided to stop for the meantime
  • Went back to pursue nursing career.
  • Life as an ER nurse was draining while she still took care of her 3-year-old son
  • So stressed with her nursing job
  • She ended up resigning to focus on her son.
  • Contemplated the things she can do as a stay at home mom.
  • January 2018, she saw the commercial/Ads on Facebook about VA Bootcamp.
  • She thought about investing in the courses
  • Enrolled after a month
  • Finished the courses in a month
  • Got her first client  in April 2018.
  • Started freelancing with a 3$ rate in Upwork to acquire a job history from it.
  • Her 2nd client came which is still her ongoing client up to now,  on Instagram.
  • Her task there was easy, she made comments on the posts.
  • A job opportunity came from the hospital where she previously resigned
  • She got hired in the hospital
  • During training in the hospital, she continued with her freelancing gig
  • Now has 1 more client.
  • A total of 3 clients and a full-time job at the hospital

**Question and Answer**

Q: What was life before freelancing?

I was just a stay at home mom. Further back I was a call center agent for 8 years.

I was already a licensed nurse that time the population of nurses were already so flooded. Mahirap mag-apply sa hospital. It was during that time nagbabayad kami sa hospital para lang ma-practice ang skills namin.

Ayoko naman maging bum, that time nag-boom ang call center. I started there.

Noong  una nag-calls ako, nakakastress. But it was okay kumikita kasi ako.

Nagtagal ako hanggang sa na-enjoy ko siya.

It was good. I was living on my own. I was independent.

Then I was hitting my 30’s, I think it was time na magka-baby na ako. I decided to have my baby, but I didn’t know na mahirap ang mag-call center na may anak kasi nag-breastfeeding ako.

Nag-resign ako sa call center and naging stay at home mom for 1 year. It’s difficult being a stay at home mom. Frustrating for me because all of my life I’ve been earning my own money. Then suddenly dependent na ko sa tatay ng anak ko although supportive naman. But I know deep in myself na I can be more, I can do so much more.

Q: What made you decide to get into freelancing, especially sa advertisement ni Jason?

I want to be productive at home. I know I can earn di ko lang alam kung paano. Dun ko naisip pwede ako  mag earn kahit andito lang ako sa bahay. Kaya ko gawin yun mag-earn, kya ko bantayan ang anak ko, and all that. Nag-decide ako mag enroll and aralin ko ito. Hindi siya madali. After the lessons, you have to do the work. I’ve finished my course, March, nakakuha ako ng client April. That time nadodown na ko kasi everyday naman ako gumagawa ng cover letters. Pero wala ako nakukuha.

Go lang ng Go! Then by  April, nakakuha naman ako ng client. Pero nagsimula talaga ako sa $3 per hour. Pinatos ko sya sa Upwork, para lang magkaroon ako ng job history. Then tuloy tuloy pa rin ang application ko. Nagdadasal pa din na sana me dumating.

Naisip ko mas chinecheck ko kasi yun Instagram ko kesa sa Facebook. That time na discover ko ang freelancing, more on shopping lang ginagawa ko sa Instagram, so hindi siya productive di ba? Naisip ko na why not do something na related sa Instagram na kahit paano na kikita ako.

Q: Talk to me more during that struggle in April na nahirapan ka maghanap ng trabaho, how was that? How did you feel?

I felt lost, di ko alam kung ano niche ko. Yong time bago ko nakuha si client sa Instagram related, ang inaapplayan ko lang is general VA work. That time na nakakuha ako ng 3$ per hour na client, hindi ito yun gusto ko. It’s like a dead end. I was already checking other options, ano yun magandang niche ko. Then I realized na Instagram. Nagfocus ako on anything Instagram related or social media. Social media muna, then napansin ko sa inapplayan ko mas gusto nila magfocus sa Instagram. So dun ako nagfocus. Sinamahan ko talaga ng matinding dasal. Since taga Cavite ako, lagi ako pumupunta sa “Pink Sisters”

Q: How is our situation now? How effective is everything that you have done in the past until now, are you happy being a freelancer?

Yes,  I’m so stressed working in the hospital,  lalo na pag lagi mo iisipin. Tapos dun na umiikot ang mundo mo. Having this freelancing gig somehow balances my day. I like Instagram, and I am learning a lot because of Instagram dahil sa mga ginagawa ko na work. Kapag sobrang social media naman, nakakatoxic din di ba. Kaya pagbalik ko sa hospital naba-balance din ulit, I love using  Social Media with that nakakita ako ng mga taong nakakausap ko. In fact, I still have time to read a book right now, and  study. It’s all about balance and timing.

Q: Instagram, is it something you figured out by yourself?

Sa VA Bootcamp, I’ve join once in Instagram related pero gusto ko pa muna matuto. Nag-check ako ng mga free courses online na Instagram related. Nag-read ng mga articles and recently nag-enroll ako ng Instagram Marketing. Gusto ko pa ma-develop yun skills na meron ako. I guess as a freelancer, we have so much potential for growth & you should invest on that. You can never tell, time is short, time is precious so you might as well invest in something that you really want to do.

 Q: How was that time noong nagsabay-sabay ang pag-breastfeed mo and pagwo-work mo? Hindi ba nang hina ang katawan mo dun? How were you able to manage that?

 Since I was also into personal growth. I was also doing meditation from what I’ve learned from Vishen Lakhiani. Ang sabi nya first thing you do in the morning, you have to meditate, just to clear up your head, no cellphone, no social media. There was also a time also wherein I was so burned out. Sobrang scattered ang isip ko. Nawawala ako sa focus, I said I should do something about this.

Di naman puro pera pera lang. Buhay din natin to. Kailangan din natin alagaan sarili natin. Our mindset, our health. First thing in the morning, I meditate kahit 10 minutes lang para lang marefresh ka.

Kinompare ko yun performance ko before I was doing that meditation thing First thing in the morning, coffee tapos nakatapat na sa computer, sobrang yun stress level  versus sa 1 hour ako in the morning is to meditate mas nag improve at mas nagkaroon ako ng clarity sa gagawin ko. Focused and and peace of mind  na hindi ako scattered the whole day.

Q.Let’s talk about time management, how were you able to seemingly find a way to manage your time?

Yun oras ko sa work hindi masyado scattered.  Nakikita ko na schedule ko the next day, nagpaplan ahead na ako the night before pa lang. Alam ko na gagawin ko in the following day. Kaya pagka gising ko dere-deretso na yon.

Q.How much time do you spend for yourself? Yun dedicated para sa iyo lang?

Yun para sa akin totoo lang ay sleep talaga ang important. Pero if I have time nagpapa-massage ako. Ito kasi  stress reliever ko. I do it twice a month. If hindi ko magawa yun massage ay time for myself naman. Habbit ko na pag drink ng coffee kahit ako lang mag-isa while reading books. I really enjoyed that. I feel relaxed in thay way and I balance my time. No matter how simple, kailangan mo siya gawin lalo na sa akin, on the roll every day and of course my rest day malaking bagay para akin.

Q: Are you able to achieve that on a weekly basis?

Now, Yes! Since it’s my day off, ang gagawin ko is pick up my son then drop him off sa tutor,  that’s it!

Q: Do you agree na overthinking isa sa mga time wasters ?

Yes,  You know blaming yourself sa hindi mo nagawa. Instead of focusing on the negative, maybe you can do something else with your time. Its either make it productive and enjoy the time.

Q: Any last words Ms. Eden?

First find your “WHY” … Everything else will follow!

Q&A : (from viewers)

Q: What if plan mo for the day hindi na-fulfill lahat or natapos. Ano po gagawin ninyo?

If hindi ko nagawa today mga cancelled tasks, I’ll do something else to fill that time up to be productive. Kung ano hindi ko na-fulfill na tasks gagawin ko the next day. Yun free time na-exchange ko na. Nagawa ko na in advance yun isa. Just make sure to accomplish it. Don’t stress yourself too much sa schedule mo.

Q: Do you also believe in writing down tasks needed to do for the day when you wake up?

Opo, may notes ako sa phone to remind me of the things I need to do. Though it’s already in my head,  to remind myself ano pa pwede and kailangan gawin.

Q: Mga fixed hours po ba or hourly ba mga tasks nyo?

Hourly po.

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Jason Dulay

Jason Dulay

Jason is the founder and CEO of Work from Home Roadmap and VA Bootcamp. Aside from teaching Filipinos how to succeed working from home, he likes traveling, playing board games, and drinking coffee.

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