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In this episode, we learn about her journey to freelancing as someone who's over 50, getting over failing her first online job, and what inspires her to keep doing what she's doing.
While waiting for employment, upgrade and learn new skills. Because there’s a huge competition out there.
If you really want to succeed, at anything you do, at anything, be persistent, be resourceful, be determined, and know what you want to be.
You need that people skills, kahit magaling ka, even if you are the best, if you do not have people skills, you won't succeed at freelancing.
Jason: Hello everyone, today we have Liberty Baldovino, the founder of the Youthful Granny VA joining us. Thanks again for joining us Liberty!
Liberty: The pleasure and the honour is mine, Jason. (laughs)
Jason: Well, could you give us a brief background about yourself and how you got started, ‘cause I'm sure you have a very inspiring story that you can share.
Liberty: Okay. I used to be a teacher, I taught for 17 years in the same school. I really came from a background that was centered on achieving. Okay, so my values were set on how to achieve. I have kids, so when the kids were already growing up, the budget was kinda, they were growing up, so the budget was already been dwindling. Yes because of fees in school, food, etc, etc. So I had to find another way to raise family income. I heard, I already heard about online jobs before, so one time, I told my friend about, I told my sister in law about that and then she mentioned that she had a friend who was doing stuff online. Okay, so I contacted that friend and he offered me a job to sell call center courses to schools. I think, it was, you can classify that as "cold calling". Now I know. Before, I didn't know what cold calling was. So I grabbed the opportunity and it was very hard. (laughs)
Jason: Yes, I've done that.
Liberty: It was very difficult! I couldn't even, I wasn't even able to land a single, to get a single deal! So, and then he said that friend of my sister in law said, “Why don't you try Odesk?” It was Odesk way back then. "What's Odesk?" I told him, and he said, "It's a work platform you just create your profile, blah blah blah blah." Okay, so during those times, I was still teaching. Okay, I was still in school. So I created a profile, the initial they say, I read in the community that you have to set a rate that you think you are worth. So I set my rate at $11.11 because that’s what I think I was worth. And then, my profile sat for 5 months without any activity because nobody was hiring me.
Jason: Oh Wow.
Liberty: Nobody was hiring me. Good thing is I still have my job. Okay, so although I was just earning not that much, at least it was stable. Okay, so and then I was challenged. When I saw the profile, I checked the profile of other freelancers, and I was challenged. What do they have that I don't? Okay, my entry link, being a writer; I was a writer, because it was considered as an entry level position. Okay, so what I did, out of, call it desperation or something, is that I really took the plunge, I lowered my rate to $1. $1! Mind you!
Jason: $11 to $1!
Liberty: Yes! To $1! My mindset was, but I do not, I do not recommend that really, I wrote it in my blog, my recent blog that it's one of the biggest mistakes that I've made. Okay, I won't recommend it. So, I lowered it. You know within a week, I was employed. I was hired! For $1/hr.
Jason: Wow
Liberty: Yes. So, but here's one thing, when you're putting 100% regardless of how much you charge, whether it's $1, or $11, or $15, or $20, whatever, as long as you put your heart one for the page, and you’re giving quality work all the time, the clients will appreciate what you do, anyways, you’re paid! Without guilt to them, that's what happened to me when, I, my rate was $1, my clients found out that I was a former coach to journalism students, we reached the national levels entering divisional, regional and national champions to Journalism.
Jason: Wow.
Liberty: Okay, so they found that out and then I had clients that time, one, both paid $1 each. I was so happy already! (laughs)
Jason: It's a lot more than what you're used to earning. Right?
Liberty: Yes. Especially in private school teachers from provinces.
Jason: Yeah.
Liberty: So, I was happy that I was earning now. Because I have, I was able to post time before, I think I was spending 2 hours per client so that was $4 a day. So if you compute it to Php40, that's already Php160!
Jason: Yeah. That's right.
Liberty: Okay, so I was happy. And then they found out, you know what they did, one of them asked me, "I saw your profile and I saw your work. Why are you charging so cheap?" and then I told him the reason, "I need hours, I need the feedback so I can really go into freelancing." Okay, so "Oh, I see". You know after a week, she raised my rate to, No it wasn't after a week, right after we talked she raised my rate, one of them raised my rate to $2, the other one raised my rate to $3.
Jason: Wow. That's 200% and 300% more than what you are earning already!
Liberty: Yes. My profile sat there for 5 months without any activities and here comes 2 clients who really actually raised my rates. Because they believed that I was worth more than a dollar.
Jason: That's great to hear. But do you think, and I saw your, I opened your Upwork profile also I've seen that it's at $15 now, so congratulations! But for newbies, do you recommend that they should, if they're not getting hired you know and they don't get hired within a few weeks or a month, a lot of newbies on Upwork they start panicking, they start thinking "Oh no, what’s wrong with my profile? Maybe this isn't the right work for me." So do you recommend they lower their rate? What would be your advice?
Liberty: My advice would be to lower my, to lower their rates? No! No lowering of rates. Please don't. I wrote it in my blog, just don't. Just don't lower your rate. You know what you can do? While you're waiting for your, for employment is to upgrade all, upgrade and learn new skills. Because it's, there’s a huge competition out there. Okay? We got, we already have millions of freelancers in Upwork alone.
Jason: That's right.
Liberty: Okay. So if, if, the problem with, I hate to say this, the problem with some of the newbies, I'm not saying all, but some of the newbies think that freelancing is easy. You just create a profile and then somebody will hire you blah blah blah. Go. It's not like that. Okay? It's a delusion, should I call it, because, actually freelancing is difficult. It's just like an ordinary offline job. Okay, you shouldn't apply to jobs that you are, that you don't even remotely think you fit in. Okay, don't think that you can become a writer because they think, it's one of the things that I really don't like about newbies, they think that writing is an entry job. It is not! Maybe translations, maybe typing, okay, data entry but then all those skills, all those jobs that need those skills require you to be trained. Prior to employment, it's very seldom that you find clients who will hire you without experience, without proper, without the skills that they need. Why would they hire you? It's the same question that's being asked online and offline. Why should I hire you?
Jason: Exactly. Exactly. And I get that a lot, I post jobs myself for my agency and a lot of people want to get hired so I totally agree with what you said, and just to add to what you said, the experience does not need to be in Upwork right? They could have experience in the local newspaper or in online publications if we're just talking about writing here. And I completely agree with what you said about upgrading and learning new skills while waiting to get hired and improving profiles. And I just want to go back to something you said earlier, initially your overview was just very simple, it just said something like I do writing or something like that and I looked at your overview right now and the copy is I'd say it's written very well. It captures attention; it follows a lot of the proper copywriting principles. So do you think that editing your overview, do that have anything to do with you getting hired at better rates or what do you think?
Liberty: Yes! Yes! A huge part! Because your profile is the first contact the client will have on you. Nothing else. They don't know you, when they look for somebody to hire in Upwork for example, for example they type "writers" and then out will come the you know, the profiles of the writers, okay, so they'll offer you a job. So how can you find, how can you be found when you have a like my profile before, like my very simple profile before (laughs). And also it is a, you know this is one of the things that we discussed with my fellow freelancers, when you're a freelancer, you have to treat yourself as you are the business yourself. Okay? You have no other business to sell than yourself, than your skills.
Jason: That's right.
Liberty: Okay? So how do you sell yourself, how you sell yourself, how you package yourself, is she getting better rates? better jobs? something like that. So if you package yourself with the crap newspaper, old newspaper that's worthy of pambalot ng tinapa (laughs) then expect rates that commensurate to pambalot ng tinapa. Okay? But if your profile speaks of I can do this, you have to be konting mayabang. You're selling yourself. You won't sell. I remember once I was still a child, there was this encyclopedia vendor. My father was a dentist, so he, a lot of agents came to our house, so he sold encyclopedia, he was dressed well, I remember, and he spoke well, and he spoke of his product well. My father bought, a complete set. Okay so, it should be the same. It should be the same mantra of newbies. Okay. Although you don't have to dress well because you can work on your pajamas.
Jason: Unless there's a Skype interview with the client.
Liberty: Yah unless there's a Skype video interview with the client, you should wear something presentable, okay, while wearing shorts (laughs).
Jason: Just the upper. (laughs)
Liberty: Just the top (laughs). Okay so your profile should speak loudly of what you do, of what you can offer, okay? You should put the best, choose power words.
Jason: That's right.
Liberty: Research. Research. Do your research. What are power words.
Jason: For everybody listening and who doesn't know what power words are, that's gonna be an assignment for you to research on, using those power words. And like what you've mentioned earlier about the encyclopedia salesman selling the product, in my opinion, you're always selling yourself even if you go to job interviews, let's say you’re trying to apply to a call center, you're still selling yourself. And a lot of people say you know I don't wanna sell myself 'cause they think you know like selling is a very scary thing for a lot of people because they don't like selling but whether you know it or not, you are selling yourself in your job interviews, even if you go out on a date, you know if you're trying to get a boyfriend or girlfriend, you're still selling yourselves. You're doing it all the time.
Liberty: All the time!
Jason: That's right! You're trying to put your best foot forward. It's the same thing on Upwork or whatever platform you're using you still have to sell yourself.
Liberty: Yes. True.
Jason: And I get the concern a lot, a lot of people tell me that they don't feel confident that they can get work online because they're not very good at speaking English. So what do you have to say to that concern?
Liberty: It depends. It actually depends on the job that you are going to apply to. If you’re going to apply as a writer, then better be good in English because, yes you will be hired, yes you will be hired even if you have poor grammar or poor English skills but mind you you're rates will suffer. Okay?
Jason: And feedback.
Liberty: Be hired by, yes, and those who would hire you will be low paying clients. Okay? And then you'll be stuck there for life, if you don't improve yourselves. Really, no. Really. Because I've read somewhere that, some writers, some Filipino writers and some Asian writers believed that grammar doesn't matter, anyway there are editors who can proofread. I am an editor and mind you I really hate writers whose sabog, substandard work. They're making my job harder. You know when you want to scrape off the whole article and just write it yourself. Have you ever experienced that?
Jason: Yes. I've seen work like that.
Liberty: Yes. So it's really crappy work. Okay. And I make recommendations to my clients which, as to which writers to hire and also be, so better know it.
Jason: So, for somebody who doesn't feel confident in their English, you mentioned earlier maybe they can do some other work, not writing work?
Liberty: Yes! For example, data entry doesn't need really good English skills. Even VA, some VA tasks, do not require perfect English skills or good English skills for the matter. For example, if you're a VA, but anything that concerns writing, email campaigns, SMM [social media marketing], these things require good English skills because you will be the face of your client in social media, okay? And then you're going to write a post in English in Facebook, okay? And then your English is oh, crappy. Then what will, imagine what your client will look like to other people, to their customers if you write faulty English, faulty grammar, so kawawa naman ang client.
Jason: And even me, 'coz I'm running a Filipino business, I'm very concerned about English grammar, how much more the US or the Australian companies. But I like what you said about data entry, some VA tasks, a lot of VA tasks do require you to have good English but there's like research, data entry, those are...
Liberty: Yes! Photo editing, video editing, there are a lot of jobs that VA's can work on (that doesn't require) that don't require English skills.
Jason: But, so for those that are more technically inclined or people who wants data entry or those area's that don't really require high level of English, do you still suggest that they practice getting better at English or is it ok to just focus on increasing their skills in data entry or web dev, or what do you think?
Liberty: I firmly believed that if they cannot speak or write good English, at least they have to have themselves understand English better, okay? Because let's face it clients use English and then they give you the instructions, how can you understand? How can you provide them with the work that they require when you cannot understand?
Jason: That's right.
Liberty: Okay? And then the client will also be a bit piqued or irritated by you if you keep on asking questions because you didn't understand, okay? It's not that, you don't have to be very very good in English, okay? Meron ngang English carabao di ba? So as long as it can be understandable, it's okay, but not writing please? (laughs)
Jason: They're gonna make your work harder as an editor (laughs)
Liberty: Yes, yes! My friends know that I really swear when I edit (laughs), when I edit some works of some writers, especially those who are just applying, oh my God! I really swear! (laughs)
Jason: We'll keep this episode a bit family friendly so I don't wanna remind you of the negative emotions. But I.. (laughs)
Liberty: Okay, let’s move on (laughs)
Jason: But I do agree that even if people who are more technically inclined, if they improve their English, they can deliver what the client wants and they can increase their rates.
Liberty: Yes. Exactly.
Jason: Yah, even down the road, a difference between a let's say a $15/hr web developer and a $50/hr web developer ‘coz there are a lot out there, is communication actually. It's not so much skill anymore because, a lot of times the skill level is almost the same, but it's the communication and I can speak with confidence on that because I've done web dev work when I've been able to charge $100/hr because of my level of communication. So, that’s why I totally agree with what you said.
Liberty: Okay.
Jason: So you know, you have the blog "The Youthful Granny VA" can you share why you started that blog, what's the mission behind it?
Liberty: Okay, about just a few months of ago, I was browsing through my facebook page and then I saw some of my friends, some of my classmates and friends, who were complaining about the expenses, the lack of jobs, ang hirap ng buhay sa Pilipinas, something like that and then I said, I am glad that I am no, or somebody discussed, somebody said, ang traffic traffic ganun, so I said I am so lucky, I’m so lucky that I'm already working at home. I don't experience traffic although I sometimes do when we have to go out, okay? So that's very seldom. And then I said, what if I can help these people, what if I can help these people through my blog, inform them of what a freelancer can do, okay? So, then I thought of a name, somebody said when I was waiting, what name, granny? But it's like granny goose so no, so I thought of my characteristics, one of my characteristics is being youthful. Maybe because of my friends CJ, Francis, they're all freelancers and they're very young, 20's, 30's, early 30's, late 20's, so they lend the youthful aspect in my life. So I said why not the youthful granny? And then I think the branding was good because it's, now they call me youthful granny, they seldom call me my name. (laughs)
Jason: (laughs) So I should just call you youthful granny, I won't call you Liberty anymore
Liberty: Yah, it's very seldom that they call me by my name. Now they call me, "here's youthful granny", "do you know youthful granny?", "Hi youthful granny!” Yes, even in my blog or in my facebook page? They call me youthful granny, "Hi youthful granny" (laughs) and it's very nice (laughs)
Jason: Wow, it's good, and I like how you know, you wanted to help people in your age group and you can relate to people who are older, because a lot of us may sound concluded, we're in a group, we're in that age group of mid late 20's, early 30's, I myself is 31 so I fall in that age bracket, but I do for example in my bootcamp, in my VA bootcamp, I do have students who are around the 50's or late 40's age bracket.
Liberty: Nice!
Jason: And they're, a lot of them are hesitant to, you know they feel that they're scared diving into something new, diving into a new thing. And if I remember correctly you only started to learn how to really use computer at was it 42?
Liberty: Yes, you are watching, you really watch Marvs (laughs), okay, really, true, that's true I started learning the computer at 42, okay? When I was growing up, there were no computers so I was really kinda hesitant when I first encountered, when I first met a computer face to face (laughs), I thought it was going to be destroyed, it was placed in my office, it was all ready because, my (inaudible) was facing that, okay? They went into my room, which was also the piano room, I was a pianist. I am still a pianist but I don't play anymore because I don't have a piano in here it's in the province and I don't have time already (laughs), and then, and then they all looked so smart, you know because they can use the computer, I can't! So the, what you call, the makulit na me (laughs) really wanted to learn because I just, I found it useful and I just wanted to learn, okay? So I asked my co-teacher, she was teacher Erika, it was teacher Erika that time, I asked her how to use it and then she said, "As long as you know how to put it on and off, and save your work before you turn it off, it won't be destroyed", okay? Oh really? and then so I followed and then luckily, Summer, our secretary in school, whenever I have questions regarding Microsoft office or the other applications, she taught me patiently and then I researched, I did my research whenever there are questions, that are pressing questions that I needed answers immediately, that's when I learned to be-friend Google.
Jason: That's right, Google is your best friend all the time.
Liberty: My best friend all the time. Yes. It answers all my questions without hesitations and for free (laughs)
Jason: Nothing in return (laughs)
Liberty: Yes. (laughs)
Jason: And, but I noticed on your profile you also have, I'd say more advanced, like you have Photoshop here, that's a more advanced computer skill, and for somebody who just learned to how to really use a computer at 42, how did you learn Photoshop?
Liberty: I experimented and I watched YouTube videos and then I researched, okay?
Jason: Google again.
Liberty: Yes. Google again. And then because even when I created the newspaper, we still had to send it to actual printing shop where it's edited, okay? And while the printer, the designer edited my work, I stared, I really stared, I really watched, kulang na lang ilista ko yung ginagawa. (laughs) Yah, I really stared, I really tried, because when you really want to, here's what I have for people my age, okay? I'm already 51, I'm a proud VA/Writer, I've learned how to do freelancing at this age, you can too! Okay? You can achieve it because, one of my worries way back then was how will we be, how will our lives be, my husband and I, when I reach retirement age, I was wondering how we can survive and I guess many of our Filipino, our fellowmen na same age group are also worrying about that. No need to worry! Just take the plunge! It's free. Freelancing is free. Do not go for scams. Anything that requires you to pay, that requires you to pay in order for you to have a job is a scam.
Jason: That's right. And I have a whole blog post just talking about scams. But I like how you had that, that attitude of willingness to learn and even taking the plunge in new things despite your age, your age was not a hindrance it was not an excuse for you not to try out new things because you knew something better was out there, right?
Liberty: Yes. I knew there was something better. And when I was already earning my $1, $2, I knew I had potential I knew had the potential in a huge market. So all I need was to upgrade my skills until now, even up to now, I still enrol in Udemy, Yes! I still do and right now I have courses, Shaw Academy for business English, in Udemy I'm enrolled for Ninja Writing.
Jason: Nice. It's really good you're improving your writing so, it seems like you're really focusing on becoming a better writer and you, that would help you increase your rate...
Liberty: I am targeting Forbes, I am targeting Forbes...
Jason: Wow.
Liberty: I want to be a business writer and when I set a goal, I would really achieve that. I am targeting Forbes in entrepreneur.
Jason: And I think you can do it with your attitude, and with your determination, I really think you can do it. And by the way, you, when you first started out, as a VA, as I'm sorry, as a freelancer, you were cold calling, you were looking for any job, you took the first job you could do...
Liberty: Yes!
Jason: You're doing cold calling, and then you said it failed, you couldn't sell a single thing. How were you and I guess you were discouraged right? You got discouraged about working online, what happened?
Liberty: Here's one thing with me, you cannot discourage me. On step one or step two, I am a tough person, it will take a lot to discourage me. (laughs) Yes. I'm a different kind of person you know; I am very stubborn, okay? Nothing I don't believe that, except for math (laughs) that’s my nemesis. (laughs)
Jason: That's why you're a writer not an accountant, because you don't like math (laughs)
Liberty: Yes (laughs)
Jason: But I think, that's really good. I like that attitude about you, about you know, you're still persevering, you aren't discouraged even though you failed, even though you didn't make a single sale, you still weren't discouraged and you still looked for other ways to succeed online because a lot of newcomers to freelancers, like newbies, they don't get hired for a few weeks. They don't get interview, they don't get chosen by clients, they feel very discouraged and I've seen people giving up at the first sign, at the first challenge and you know, like in your example you did failed the first time but that didn't even stopped you, you just kept going and now you're succeeding because you have that attitude.
Liberty: Yes. A freelancer should have a can-do attitude, okay? A freelancer, if you really want to succeed, at anything you do, at anything, be persistent, okay be persistent, be resourceful, okay, persistence, resourceful, be determined, okay, and know what you want to be. Okay? Know what you want to be, actually, the VA career is just a sideline. It is really a, I am a writer first, a VA second because I never thought that I would be a VA, okay? But then one good thing, it's really very good, it's really one of the best things about freelancing is that age doesn't matter. As long as you can provide quality work and you can submit on time and then you have people skills to make bola the client from time to time because you need that (laughs).
Jason: Yeah. That's right.
Liberty: (laughs) Because you need that people skills, kahit magaling ka, even if you are the best, if you do not have people skills, you won't succeed at freelancing.
Jason: That's right or a lot of other things and...
Liberty: Or a lot of other things for that matter (laughs)
Jason: Yes. And, but I like how you chose VA because, virtual assistant is when people ask me, what they should do when they don't know what direction to take, VA is what I always suggest because for me it's the easiest thing to learn first compared to writing or web dev and then later on, once they get the experience in working freelance, in working online, then they can choose what niche or what job type they want to focus on. That's why VA is the entry point for me; it’s the gateway to working online.
Liberty: Yes. Because mainly because, you already had the skills, or some of the skills, Microsoft office word, you know PowerPoint presentations and then you had a journalism background so VA is a good point for you.
Jason: That's right. It's a lot of the skills that we already have.
Liberty: Yes.
Jason: So, as a VA or writer can you share what's the biggest challenge that you faced, you said that you failing, when you failed, (that wasn't) that didn't discouraged you, but was there any time that you had a big challenge?
Liberty: It was my family. (laughs) It was my family especially my husband because he was, I am a sickly person, okay. Maybe because of work (inaudible), so I'm the sickly so whenever I'm, because I was only earning $1/hour way back then, my husband was worried about my health even my kids, okay, parang "ang tanda mo na kasi, ganun" (laughs) you're not that young so (inaudible), you have 2 jobs, because I was teaching from 10 am to 5 pm, okay, and then I get some rest. I'll sleep for about 3 hours, 4 hours, and then get, and then work online, and you know when you're writing online during the initial stage, you cannot, you hardly finish an article in an hour.
Jason: When you’re new, that's right.
Liberty: Okay, yes, actually when you’re new, lucky you if you can finish it in 2 hours. Just to finish my articles in 4-5 hours and I had to put off the timer because, I had this ethics that I should be worth my pay, okay. If I tell the client that I can finish an article in 2 hours, even if it takes me longer to write it, I'm going to put off my timer, I turn off my time tracker.
Jason: Oh wow.
Liberty: Yes. Because you also have to do some sacrifices, it actually pays off now, okay. Because, you're clients initially is, even when you’re just starting out, your clients are paying you for providing them with the work that they need. Okay. They are not paying you for training. It's very seldom. It's very seldom that they pay you for training so, if it takes you 5 hours to research on a topic, okay they're not prepared to pay for that. What they’re prepared to pay for is the actual article, the output.
Jason: That's right. That's right. So, and I you know I find that, that's what a lot of people have to do, they have to work full time at night when they're first starting out, they still have to work at night. When it does takes some time and right now you're working full time just doing writing right? And some VA work?
Liberty: Yes.
Jason: Yes. You quit your teaching job already. How long did it take you for, to do that? To start from working essentially 2 jobs to be able to quit your full time job and just focus on doing freelance work?
Liberty: How long did I?
Jason: How long were you working a freelance before you were able to quit your full time job?
Liberty: About a year.
Jason: About 1 year.
Liberty: And then I was saving, I saved the income I had from Odesk, okay. Because I knew that If I resign from my job, of course I won't, I won't have the stable income no matter how small I will lose that. So I had to be prepared, okay. And luckily my kids, two of my kids are already working.
Jason: Oh, Okay.
Liberty: So, at least they help with the income, with the expenses.
Jason: Yeah. That helped out a lot I guess.
Liberty: Yes.
Jason: So do you have any tips for freelancers, you know, for newbie freelancers, or experienced freelancers, what's the biggest tip that you can give?
Liberty: The biggest tip? The biggest tip I can give them is to arm themselves with the skills and knowledge required for the industry that they're planning to, applied to or to join, okay? if you want to be in the call center industry, maybe you can apply first to an offline call center businesses, BPO, like that, something like that, okay, even for 6 months, because that's, because iba pa rin merong training offline, okay? So, because if you think that you can apply to, it’s very seldom, it’s very rare that a freelancer gets hired without prior knowledge, unless data entry or simple transcription, maybe. But can you imagine just how many jobs, just how many clients offer those? And, against how many freelancers are doing data entry and translation?
Jason: There's a lot, a lot of freelancers.
Liberty: Example in a day, yes, example in a day there are 2 job posts about data entry or translation, the entry jobs okay, there are 2 job openings, and then there are a 100,000 freelancers who will apply to those 2 posts, 50,000 each. How will you stand out?
Jason: That's right.
Liberty: Yes.
Jason: So you have to be competitive and improve yourself like you said.
Liberty: Yes. Yes. You have to be competitive.
Jason: That's right. And I think that's a really good note for us to end on, where we just want to tell all the newbies and even those experience to consistently improve yourselves. There are so many resources online, there is online courses there’s if you don’t have a budget for courses, there are a lot of YouTube videos , there are blogs available for you to be able to be competitive to get those jobs and you know charge the rates that your worth.
Liberty: Correct.
Jason: So, thanks a lot for your time Liberty or should I just call you, youthful granny.
Liberty: (laughs) Thanks also, likewise Jason, nice meeting you and I hope we get to meet in person.
Jason: Definitely.
Very informative. Thank you Youthful Granny and Jason! I appreciated the tips that one has to continuously improve oneself if he or she wants freelancing to be a career or sideline for that matter.