"Achievement Unlock "

As a call center agent, all Rhea thought she knew was ‘how to answer calls’.

Get inspired by the interview of Ms. Anna on Ms. Rhealyn's life struggles and limitation in achieving ultimate success as a freelancer.

In this interview,  Rhea shared a lot including;

✅ How she dealt with her previous company shutting down
✅ How starting as a Logistic Associate lead her to become an Amazon Inventory Manager
✅ How her niche made her efficient and motivated to keep learning

And a lot more…

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 Notable Quotes:

• Before, way back 2017 technical support ako/product specialist sa isang BPO Company. I’m doing calls, outbound, inbound sobrang different sya sa kung anong ginagwa ko ngayon. So, dati yun lang talaga ang alam ko yung pagko call center.
• Before ako nag call center isa akong fast food crew
• Tumagal ako ng 3 years sa BPO
• Pagka panganak koang hirap iwanan ng anak ko kasi wala yung mother ko sa side ko ang nag aalaga ay yung Father in law so diba nakakahiya kasi usually mother in law yung nag aalaga
• Senior na din si papa so nakaka-awa so sabi ko kelangan ko gumawa ng paraan na maging efficient as a mom so makakapag provide ka sa family mo at the same time ay ma aalagaan ko yung anak ko
• Humahanap hanap ako sa FB ng home base home base until na discover ko yung page ni Sir Jason. Tapos yun na, nakita ko yung free subscription nya, makakareceive ka ng parang guidelines parang home base 101 kumbaga tapos yun nag subscribe ako tapos start na ako.
• Gusto ko talaga to i-pursue tong homebase nakita may mga paid courses tapos sabi ko kay asawa pahiram ako ng backpay mo bibili ako ng laptop at bibili ako ng accelerated course
• Tapos tuwang tuwa pa ako kasi nalaman ko kay Sir Jason na may installment. So yun nga parang mother friendly offer sya, so sabi ko oh at least yung back pay matitipid tipid pa namin.
• So everyday tinarget ko yung sinabi ni Sir Jayson so yun nanunuod ako ng videos binabayaran ko yung installment ko
• So ayun sabi ko kailangan ko talaga maging committed kasi nag invest ka eh, so may goal is yung ROI ko in a month.
• After 1 month natapos ko yung accelerated course pero nag cheat ako may mga vides na hindi ko na pinapanuod
• Nag focus ako sa Upwork
• Until 2 weeks ako di pa rin ako na approve

• So somehow yung mga lessons na tinuro ni Sir Jason dun sa Accelerated Course. Which is yung Email Management, Google Office, yan yung mga Docs, Sheet, Excel na apply ko sya. So parang nagkaroon ako ng overview hindi ako napahiya. So, ayun na hire ako as VA (Quality Assurance Specialist) pero sa office job na trabaho.
• Every now and then chine check ko yung profile ko baka may nag me message sa akin
• Sabi ko parang walang pag asa dito si homebase. Nag focus muna ako as BPO.

• Swerte naman guys kasi yung manager ng asawa ko sa BPO Director sya ng isang E-commerce company or Manager. Sabi nya meron akong open na logistic staff, baka gusto mong i consider. So, nag AWOL ako sa BPO kasi pagka offer saken ng E-commerce grinab ko na sya. Sabi ko ang tagal ko nag intay so baka ito na yung return of investment ko ganyan. Tapos nung na hire ako pinakita lang saken kung paano ako magsa shopping paano ako mag oorder.
• Sabi ko yes ito na talaga Achievement Unlock. So, 3 months pa lang ako sa pagiging logistic staff na promote ako. So grinab ko yung chance, yun ako yung na hire na SME for E-commerce. Pero bago mag take effect yung hindi nag materialized yung SME so medyo na frustrate na ay wala pa man hindi natuloy yung ano yung promotion kasi meron palang mas something si God saken. So hindi natuloy si SME pero na promote ako as E-commerce trainer. So, ako yung kauna unahang trainer nung Company na yun. So yun, sobrang masaya fulfilling kasi promote ka 3 mos. pa lang kumbaga management level ka ganun.
• Ano yung secret kung bakit ako na promote, I think kasi noon nag start ako ng Onlinejobs or ng home base, tip ko sa inyo guys kung halimbawa naman kumikita na kayo sumahod na kayo ng 2 buwan mag upgrade na kayo ng internet kasi yun yung magiging advantage nyo. Kasi po sa E-commerce Productivity Bases po jan, so kung sino yung pinaka productive ikaw yung mas napapansin, ikaw yung mas skillful above all.

• So if I were you guys another tip for you, is kung naghahanap kayo ng part time o full time. I check nyo muna yung history. Kapag eBay po yung aaplayan nyo tapos part time ang kunin nyong employer eh yung nag bi build palang ng store kasi ikaw yung magiging pioneer jan kumbaga sayo nya ipagkakatiwala lahat so ang nangyari saken part-time sya. Pero ang nangyayari saken parang ako na yung nagpapatakbo nung buong business nya baka nga mamaya na aken na yun eh.
• So then yun nga “Don’t stop Learning” so galing ako ng Amazon. Kung iisipin nyo parang masyado kong bino bombard yung isip ko ng mga processes. Hindi eh kasi pare pareho lang naman din sya iba iba lang ng platform pero pare pareho lang po yung process.
• I will suggest, na yun inoffer saken full time night shift sya, so hindi talaga sya yung prefer kong timezone. So, sabi ko aarte pa ba ako. And then guys another tip ulit kapag kukuha kayo ng full time na night shift maging transparent kayo sa boss nyo. If tanungin kayo if okay ba sa inyo yung night shift go kung talagang magko commit ka 100% or 200% pero wag mong i grab kung papakagatin mo lang yung boss mo. Sabi ko sa kanya you can expect 200% attendance from me tapos 500% compliance sa mga target deadline ganyan ganyan tapos yun lang sinabi ko tapos hinire na nya ako.
• Para sa mga Nanay na katulad naten. Ayun mas healthy po sya when it comes sa health mo at the same time sa babies mo. Why do I say that, kasi kagaya saken kasi ang mother talaga 24/7 tayo nagta trabaho. On top ng corporate jobs naten, if you are working on a corporate job nagta trabaho pa tayo sa bahay. Aside from that mas nagiging efficient ka kasi as a mom and as a worker at the same time.

Rhea’s Journey to Freelancing

• She worked in the fast-food chain before she applies to BPO Company.
• She worked in BPO Company, as Technical Support/ Product Specialist. Doing calls, Outbound and Inbound.
• She stopped studying and pursue her career in BPO Company because that time BPO is in-demand.
• She got pregnant last 2015 and give birth last June 2016. That time she wants to take care of her baby and still want to provide for her family.
• She has career as a BPO Employer for 3 years.
• She’s searching in Facebook, how to work from home and then she discovers Sir Jason page with a free subscription and receive guidelines.
• After she finished the free course, she asked his husband to lend her money to enroll in VAB and to buy a laptop.
• She used what she learned in VAB and hired as a Quality Assurance Specialist in her company. She has already saved money from her freelancing job.
• She applied what she learned and now has a great career as an E-commerce Trainer and a Drop shipping Manager.
• She’s now earning 400$ to 500$ per month.
• She wants to pursue home base because she feels pity to his father in law because he is the one in-charge in taking good care of her baby when she and his husband work in the BPO.
• She was rejected several times in Upwork and apply to Online jobs, where she found her full-time and part-time client.

Q&A Highlights

Wala ka ng work noon, nag resign ka na sa BPO noong time na to?

Nagwowork pa po ako, yung nangyayari pagka out ko sa BPO hindi ako nagla laptop sa bahay. Kailangan hands on lang ako kay baby at dun kay asawa, so ang ginagawa ko pinapanood ko po yung video during my break and lunch sa work.

Ms. Rhea it means nakaipon kana rin sa first online job mo kasi okay lang na magpahinga ka?

Ganun po ba yun? Honestly, I was able to earn 6-digit sa 8 mos. ko sa unang full time job ko.

Paano po kayo nag apply sa Hubstaff?

Sa Hubstaff wala lang, so kung ano yung nasa Upwork ko kinopy ko lang din sa Hubstaff. Hindi ako nag focus sa Hubstaff kasi kung titingnan mo, i search mo yung niche na Dropshipping o Amazon o E-commerce sa Hubstaff hindi sya updated.

Ano yung skills and apps na kailangan sa E-com?

Napakabasic lang po, nung na hire ako as Logistic Staff. Kailangan mo lang atleast malaman yung basic ng Office Application and Email Management, importante may Gmail account kasi makikipag transact ka o makikipag communicate ka kay Suppliers thru Business Email Address. Pang apat naman is Google Search. Wala po akong experience at all nung nag start po ako.

Hindi mo ba naisip noon nung mag enroll sa course, na ay mag BPO na lang din ako kapag magho home base?

Hindi. Kaya ako umalis sa BPO kasi ayaw ko na mag take ng calls at all stress po sya. If I were you tapos hindi pa tahimik yung background nyo wag na, mag pokus na kayo sa niche na to. Para kayong hindi nagwo work para lang kayong nagsa shopping kaya ma-e enjoy mo talaga.

Para sa nanay na katulad natin anong masasabi mo, sa ibang pang mga benefits para ma push yung mga mothers out there na mag freelancing?

Mas healthy po sya when it comes sa health mo at the same time sa babies mo. So, kapag nandito ka sa bahay, hindi kana ba byahe okay un yung unang una kahit anong oras mo gusting gumising okay lang. Aside from that mas nagiging efficient ka kasi as a mom and as a worker at the same time.

Maging transparent kayo sa boss nyo. Kapag tinanong kayo kung may anak sabihin nyo OO, tapos sabhin nyo na yung pinaka masaklap na eksenang pwede nilang ma experience. Yung suitable sa environment nyo guys ang aaplayan nyo.

Laptop Specs for E-com

Wala naman, ako talaga yung basic lang sinunod ko yung link na sinend ni Sir Jason. Mga 12k na laptop 4gb ram quadcore.

Kailangan po ba talaga yung Computer o kailangan Laptop or Cp lang?

Laptop po, kasi yung Pc medyo ililimit nya kayo. Kung halimbawa nightshift kayo gusto nyo humiga sige dalhin mo yung desktop sa dibdib mo. Mas user friendly yung laptop. Hindi po pwede yung cp dahil mahirap mag word dun o excels.

Newbie po ako sa freelancer 8 years sa BPO, sa real estate po ako naka pokus?

Okay naman yung Real Estate. More on Marketing pa rin kasi sya eh. Real Estate kasi nagko calls parin kasi sya, ayaw ko talaga or since galing ka ng BPO magaling ka naman sa Sales push mo lang saka baka yan rin talaga maging niche mo.

How frequent do you communicate with your client, meeting, huddle, briefing what is safe amount or rate to a newbie to ask to your employer? Thanks.

Frequent talaga, as in everyday we need to have a constant communication. Either kay Slack o kay Skype, yung full-time ko every hour kailangan mo i update. If ano yung mga task na ginawa mo the whole day, and then the safest according to Sir Jason, 5$ per hour.

Onlinejobs ID Proof Meaning?

Kailangan mo mag comply dun sa mga requirements mga exam, quiz, IQ Test. Tapos i upload ID, verified yung Facebook tataas yung Id Proof mo. Kung ayaw mo syang bumaba wag kang mag aapply sa trabahong hindi ka qualified. Kapag hindi na impress sayo si client and then kinut nya yung contract nya pwede syang mag iwan ng bad feedback sayo

Paano po makakuha ng Customer sa online business na to kasi I’m a Computer Tech?

So, since meron kana pong background sa Computer Technology magagamit mo syang advantage kasi maraming hiring na IT ngayon. Magagamit mo pa rin sya sa Drop shipping or E-commerce if you wanted to pursue this niche.

Hindi mo ba naisip na mag E-com Marketing VA like FB Marketing, Instagram and Email Marketing?

Triny ko sya wala syang success, hindi para saken.

Aside from rooting job as a Drop shipping agent are there report required? Please set example?

Yes po. It depends on your job description or position, nung trainer ako of course I have to make a daily report.

Sa aken po Mam wala akong talent sa paggawa ng Cover Letter, Portfolio at lalo na sa Profile Picture? Kasi para sa aken, wala akong magandang post o picture kasi hindi ako kagwapuhan. Hehehe. Kaya sana kapag nag study na ako sa bootcamp makagawa na ako ng Profile.

Kung gusto nyo talaga magpa tulong, gusto ko talaga honestly gusto ko yung ginagawa ni Ms. Anna dati. Yung 1 on 1 coaching, kasi ngayon ang dami pa rin nagme message siguro 5 invite ako in a day.

Kung nasa VAB ka nasa accelerated course tong paggawa ng Cover Letters, yung mga portfolio, assignments naten yun ia upload naten sa portfolio saka yung VAB Certificate.

May ka team ka ba sa E-commerce, o magisa ka lang?

Meron akong ka team sa full time. Kasi different department sya, from product searching to order placing, order tracking and Customer Service. So basically, lagi kang may ka team and then mga pinoy din lahat.